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Frequently Asked Questions
Q1 Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2 Are you a factory or trade company?
We are a factory and professional manufacturer that provides OEM/ODM services to our customers.
Q3 What about the lead time?
Sample needs 5-7 days, mass production lead time around 10-14 days. It depends on order quantity and season.
Q4 Do you have any MOQ limit for order?
Low MOQ, 1pc for sample checking is available. Mass production MOQ varies by product. Please confirm when enquiring.
Q5 How do you ship the goods and how long does it take?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q6 Can you develop new products for us?
Yes, OEM is welcome. We have a professional engineer team with rich experience to develop products according to your request.