❓ Frequently Asked Questions
Q1. Can I have a sample order for led light?
Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. Are you a factory or trade company?
We are a professional manufacturer that provides OEM/ODM services to our customers. Our factory is equipped for large-scale production.
Q3. What about the lead time?
Samples need 5-7 days, while mass production lead time is around 10-14 days depending on order quantity and season.
Q4. Do you have any MOQ limit for led light order?
Low MOQ is available; 1pc for sample checking is allowed. Mass production MOQ varies by product.
Q5. How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It typically takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q6. Is it OK to print my logo on the product?
Yes. Please inform us formally before our production and confirm the design based on our sample.