When can I get the price?
We usually quote within 24 hours after we receive your inquiry.
Are your samples free or do they require cost?
It depends on the products. For low-value items, we provide free samples with freight collect. For high-value items, sample costs and freight are required, but these can be refunded after a formal order is placed.
What is your payment term?
Our standard payment term is T/T 30% deposit and 70% balance before shipping.
Can you provide custom designs for us?
Yes. We can design packaging and carton boxes according to your specific requirements. Otherwise, we use our regular standard packing.
What is the lead time for mass production?
In off-peak seasons, it is typically 25-30 days after the deposit is received. During busy seasons, the lead time is approximately 40-45 days. We always strive to deliver as quickly as possible.
Do you have any MOQ limit?
The standard MOQ is 3000pcs, though 1pc is available for sample checking purposes.