❓ Frequently Asked Questions
Q1. Can I have a sample order for LED lights?
A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. Are you a factory or trade company?
A: We are a professional manufacturer that provides OEM/ODM services to our customers.
Q3. What about the lead time?
A: Samples need 5-7 days, while mass production lead time is around 10-14 days, depending on the order quantity and season.
Q4. Do you have any MOQ limit for LED light orders?
A: Low MOQ; 1pc for sample checking is available. Mass production MOQ varies by product. Please confirm when making an enquiry.
Q5. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q6. Can you develop new products for us?
A: Yes, OEM is welcome. We have a professional engineer team with rich experience to develop new products according to your requests.
Soluxa Light
